AI Legal Disclaimer

Effective date: August 6, 2026 Last updated: August 6, 2026 This AI Legal Disclaimer ("Disclaimer") supplements the Terms of Use and SaaS Subscription Agreement, Privacy Policy, Cookie Policy, and Acceptable Use Policy for GreatSales AI™, a brand and product of Novapro Lab LLC, a Florida limited liability company with its principal place of business in Broward County, Florida ("Novapro Lab," "we," "us," or "our"). If there is a conflict between this Disclaimer and the Terms, the Terms control except where a signed enterprise Order Form expressly provides otherwise, consistent with the order of precedence in the Terms.

1. Purpose

GreatSales AI™ provides AI-assisted commercial intelligence, recommendations, drafts, workflow assistance, and—where you configure and authorize it—execution of certain actions within defined boundaries. This Disclaimer explains important limitations so you can use the Services responsibly.

2. Nature of AI-assisted output

2.1 Assistive, not autonomous authority

AI Features—including Revyn, the visible AI commercial advisor, and specialized module agents—assist your business operations. They do not replace your judgment, supervision, or accountability for commercial decisions affecting your customers, employees, or business. Unless you have properly configured and authorized delegated autonomy within documented limits, AI Features prepare or recommend actions; they do not unilaterally bind your business to customer-facing commitments.

2.2 Accuracy, completeness, and variability

AI-generated or AI-assisted outputs—including summaries, classifications, predictions, recommendations, drafts, and prepared actions—may be incomplete, inaccurate, outdated, biased, inconsistent, or unsuitable for your specific business, market, regulatory environment, or customer context. Outputs may reflect:

• Information you or your Authorized Users provide;
• Third-party data sources and connected integrations;
• Model behavior of third-party AI providers; and
• Historical patterns that may not predict future results.

Outputs may include errors commonly described as "hallucinations," incorrect classifications, omitted context, or inappropriate recommendations. You must review outputs before relying on them, publishing them to customers, or executing consequential actions.

2.3 No guarantee of commercial results

We do not guarantee that use of the Services will produce any particular number or quality of:

• Leads or opportunities
• Responses or engagement rates
• Appointments or bookings
• Sales, conversions, or revenue
• Advertising performance, rankings, or market share
• Cost savings or return on investment
• Regulatory compliance or audit outcomes

Commercial outcomes depend on many factors outside our control, including your business model, market conditions, competition, pricing, staffing, and customer behavior.

3. Not professional advice

The Services do not provide legal, tax, accounting, financial, investment, medical, regulatory, employment, credit, insurance, or other licensed professional advice. AI outputs are not a substitute for consultation with qualified professionals. You are solely responsible for compliance with laws and regulations applicable to your business, industry, and jurisdiction. Do not use AI outputs as the sole basis for decisions that require licensed professional judgment or that could have a legal, financial, health and safety, employment, or similarly significant effect on a person without appropriate human review.

4. Customer-facing communications and first contact

GreatSales AI™ may help prepare customer-facing messages, follow-up, and first-contact communications only where permitted by your configuration and approved templates. Safe first contact must not promise prices, discounts, final availability, contractual terms, account changes, refunds, cancellations, or other sensitive commitments unless explicitly authorized by your approved rules and templates. Later sensitive actions—including quotes, discounts, refunds, price changes, contract terms, and provider spending changes—require explicit approval unless you have established properly authorized delegated rules within configured limits that you accept responsibility for. You remain responsible for the content, timing, channel, recipients, and legality of all communications sent to your customers and prospects.

5. Approvals, delegation, and execution boundaries

5.1 Approval-oriented workflow

The Services are designed to support an approval-oriented workflow: 1. Observe commercial context 2. Recommend or prepare actions 3. Request approval where required 4. Execute only within authorized boundaries 5. Maintain audit records 6. Support pause, revoke, and limit controls Feature availability varies by plan and release stage. Preview, beta, or early-access features may simulate workflows without executing external actions and are provided on an "as is" basis.

5.2 Your responsibility for configured autonomy

If you enable delegated autonomy, you are responsible for:

• Configuring appropriate limits, risk controls, and approval rules;
• Monitoring AI-prepared and executed actions;
• Pausing or revoking autonomy when needed; and
• Accepting commercial and legal responsibility for actions taken within limits you authorized.

6. Third-party providers and integrations

The Services may use third-party model providers, advertising platforms, analytics tools, payment processors, and other services. We do not control third-party systems, policies, availability, or data accuracy. You must comply with third-party platform terms when using integrations or acting on AI recommendations that affect third-party accounts. Connecting an integration does not guarantee compatibility, data accuracy, or continued availability of that third-party service. Interruptions, model changes, feature changes, or policy changes by third parties may affect outputs and functionality.

7. User-provided data and data quality

AI output quality depends on the accuracy, completeness, and lawfulness of data you provide and authorize. Incomplete, outdated, incorrect, or unlawfully collected business profile information, lead records, or integration data may produce unreliable recommendations. You are responsible for maintaining accurate business configuration, lawful data collection practices, and any notices and consents required before submitting personal information about Contacts or other individuals to the Services.

8. Intellectual property and third-party content

AI Features may generate or suggest content based on your inputs and available context. You are responsible for ensuring that your use of generated or suggested content does not infringe third-party intellectual property, privacy, publicity, or other rights, and that you have the rights necessary to use, publish, or send such content. We do not warrant that AI outputs are original, non-infringing, or cleared for your intended use.

9. Prohibited and high-risk uses

You may not use AI Features to:

• Engage in unlawful discrimination, deception, fraud, impersonation, or harassment;
• Send spam or unlawful unsolicited communications;
• Conduct unauthorized surveillance or credential misuse;
• Make high-risk regulated decisions without appropriate human safeguards;
• Violate applicable privacy, marketing, telemarketing, recording, messaging, or advertising laws;
• Circumvent plan limits, approval controls, or security measures; or
• Generate content that infringes intellectual property or misrepresents identity.

See the Acceptable Use Policy for additional restrictions.

10. Human review for consequential actions

For actions that could materially affect customers, finances, legal obligations, or brand reputation, maintain human review appropriate to the risk level, even when AI Features suggest or prepare such actions. Examples include pricing commitments, contractual language, refund promises, appointment guarantees, advertising spend changes, and sensitive customer account changes.

11. Service evolution and limitation of reliance

AI Features evolve over time. Model providers, algorithms, integrations, and feature behavior may change without notice. We may update this Disclaimer and related policies as the Services develop. You acknowledge that you will not rely on any AI output as a guarantee of future performance, availability, or suitability. Your use of AI Features is at your own risk, subject to the Terms and applicable law.

12. Allocation of responsibility

As between you and Novapro Lab:

• You are responsible for configuring, supervising, approving, reviewing, and monitoring agents, automations, workflows, communications, data inputs, and actions within your account;
• We provide the Services and AI Features as described in the Terms, but we do not assume responsibility for your commercial decisions, customer commitments, or regulatory compliance based on AI outputs you choose to use or execute; and
• Nothing in this Disclaimer limits liability that cannot be limited under applicable law or modifies the limitation-of-liability provisions in the Terms, except to the extent this Disclaimer provides additional clarity regarding AI-related limitations.

Related documents

• Terms of Use and SaaS Subscription Agreement
• Acceptable Use Policy
• Privacy Policy
• Cancellation and Refund Policy